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More than three days after a massive Rogers outage started, it appears there are still pockets of Durham Region experiencing connectivity issues on Monday morning.

On July 11, residents in different areas of the region reported lingering problems with Wi-Fi and cell service.

Oshawa resident Heather Kowalska says her cell service is still intermittently dropping calls, a situation that made her nervous about leaving her daughter at day camp on Monday.

“What if there’s an emergency and they can’t reach me? I feel like I can’t rely on my cellphone right now which is stressful to say the least,” she says.

In north Oshawa, Jenni Chu says her family’s Wi-Fi came back up Sunday morning, but is still “spotty” and going down periodically.

“It’s making it hard to work from home, my husband and I both work from home,” Chu says. “It’s better than it was, but by day four I was expecting this to be fixed.”

Courtice resident Steve Wells says slow and patchy home Wi-Fi has forced him to either work at coffee shops or create a mobile hot spot with his cellphone since Friday — on Monday he was still using those strategies for a fourth straight day.

"I've missed hours of work and I'm also wracking up data charges using my cell data for work ... I'm interested to see what kind of compensation Rogers will be offering us," he says.

In a statement Sunday evening, Rogers said “while our networks and systems are close to fully operations, and vast majority of customers have had their service restored, we are aware that some customers continue to experience intermittent challenges with their services.”

Rogers CEO Tony Staffieri and other senior telecommunications industry executives have been summoned to a meeting with federal science, innovation and industry minister François-Philippe Champagne.

“The Minister will be meeting with the CEOs of Rogers, and other major telecom companies, to discuss how important it is to improve the reliability of the networks across Canada,” said Champagne spokesperson Alexander Wellstead in a written statement Sunday afternoon. “The minister shares the frustration millions of Canadians experienced last week when Rogers experienced a system failure. The minister has been emphatic that the situation is unacceptable and expressed that directly to the CEO of Rogers,” Wellstead added.

In a written statement, a Rogers spokesperson said the company is “looking forward” to the meeting.

“Rogers understands the frustration and disruption we created for Canadians with our network outage, and we are wholly committed to finding solutions. The federal government and Minister Champagne were there throughout the outage offering assistance, for which we are grateful. They are focused on solutions and a plan for the future and so are we,” the statement said.

— With files from Torstar News Service

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